06 Aug 2019
Employee Spotlight - Susan Moody Feature

Employee Spotlight: Susan Moody

For the month of August, we are featuring one of our newer employees, Susan Moody who works in the New Gloucester, ME office and supports a lot of our remote work. We often like to take a look at the MOUNTAINeers who have been at MOUNTAIN for some time and blazed a trail for other fantastic employees. We think it’s important to take a look at those employees who are just starting on that trail and doing a great job as well! Thanks, Susan for taking some time out to share a bit about your experience so far.

How long have you been working at MOUNTAIN, LTD.?

I have been with MOUNTAIN, LTD. for 3 ½ months.

What position/s do/have you had at MOUNTAIN?

I was hired by MOUNTAIN as an Office Assistant, providing support to our NY region billing team, producing reports for one of our largest clients.

What is your favorite thing about working for MOUNTAIN?

The people.  MOUNTAIN has created a culture of collaboration, dedication, respect, and fun. 

What is one of your greatest professional highlights?

I was recently given the green light to pilot a virtual project management platform, with the hopes of streamlining communications and process, while delivering better reporting, transparency, and overall results.

What are some opportunities that have come your way as a result of working at MOUNTAIN?

One of my favorite parts of work is process improvement (don’t judge).  Whether it’s mapping current process, developing new process, or any of the pieces in-between.  Since starting with MOUNTAIN, I’ve had the opportunity to work with my manager and other teams to both streamline and create new processes. 

What does a typical day look like for you?

A typical day for me includes reporting and data analysis, along with various ad-hoc requests and follow-ups.  One day never looks completely the same as another, and I wouldn’t want it any other way.

What did you do yesterday?

Yesterday I was a problem-solving superhero.  Cape not included (but I would totally wear one).

What is something you’ve learned at MOUNTAIN that you never thought you would?

In my first week of training, I was told I would never look at telephone poles or lines the same way again.  So true!

Susan Moody sitting at her desk in New Gloucester, ME
Susan Moody, Office Assistant

Tell us a story about a MOUNTAIN experience.

We recently celebrated Shark Week here at the office.  There were challenges given, prizes awarded, and team building experienced by all.  One challenge was called “Chum Chopsticks”.  You had 20 seconds to move as many Swedish Fish from one pile to another as you could, using only chopsticks.  Not to brag, but I am the reigning record holder for most fish moved via chopsticks. 

What do you like doing outside of work?

When not at work, you can find me playing the role of:  taxi driver, coach, side-line mom, bake-sale organizer, appointment keeper, laundry-doer, lunch maker, rule enforcing mom to one of my 5 children.  In my spare time, ….ha, just kidding!  What is spare time?  And I wouldn’t want it any other way. 

What are you passionate about?

I am passionate about my family. 

What is your favorite movie?

Streets of Fire (A Rock & Roll Fable) is my favorite movie of all time.  You’d have to be an 80’s kid to understand.

Thank you for all your hard work, Susan!