IT Network Technician

Nobleboro, ME

Job ID: #90824

  • Location: Nobleboro, ME
  • Type: Contract/Temporary
  • Job #90824

MOUNTAIN, LTD. has an opening for an IT Network Technician in Nobleboro, ME

Since 1979, MOUNTAIN, LTD. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way and CAD for traditional and wireless telecommunications companies.

Overview

?The Central Office Technician will be responsible for monitoring and maintaining proper operation of all Central Office equipment and services in accordance with the Manager’s specifications. This position will will provide support for growing  
Internet Services as well as legacy networks including TDM and Softswitch switching platforms.

Responsibilities

  • Utilize excellent customer service skills and exceed customers’ expectations.
  • Install, provision and maintain DSL and Fiber Ethernet services to business and residential customers.
  • Install, provision and maintain various types of fiber optic multiplexers.
  • Install, provision and maintain various types of Broadband loop Carrier equipment.
  • Install, provision and maintain various types of Tl, DS3, OC3 and Ethernet Circuits.
  • Install, provision and maintain various types of DSLAMs and related equipment.
  • Install, provision and maintain various types of CO batteries and power equipment.
  • Maintain and provision a class 5 Siemens EWSD TDM switching system and DCO “1 up” line frames.
  • Maintain and provision MetaSwitch softswitch 
  • Install cable raceway, relay racks, fiber management and duct work ect..
  • Follow up with customers, provide feedback and see problems through to resolution.
  • Ensure proper recording, documentation and closure of trouble tickets.
  • Recommend procedure modifications or improvements.
  • Participate in rotational “on-call” schedule to cover non-working hours
  • Preserve and grow your knowledge of network equipment, protocols and technologies.

Qualifications

  • 5+ years of experience in supporting network equipment or phone switching systems
  • Experience with network protocols: TCP/IP, DHCP and DNS
  • Experience with of network technologies: routing, switching, DSL, and fiber
  • Experience with class 5 TDM switches a plus
  • Experience with Softswitch (MetaSwitch would be a plus), SIP, MGCP, and outside plant experience also an advantage but not required
  • Working knowledge of Microsoft Office Suite
  • Ability to prioritize workload based on due dates
  • Ability to coordinate, organize and prioritize multiple tasks/projects and follow through to completion
  • Strong attention to detail
  • Self-motivated, responsible and enjoy being part of a team
  • Periodically work flexible hours to meet customer’s needs or perform maintenance
  • Requires a valid drivers’ license.
  • Requires the ability to lift up to 50 pounds.
  • Requires visual and mental concentration.

    Thank you for your interest in MOUNTAIN, LTD. For more career opportunities, please visit us at www.mountainltd.com

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