Provisioning Technician

Westminster, CO

Job ID: #87358

MOUNTAIN, LTD. has an opening for a Provisioning Technician in Broomfield, CO.  

Since 1979, MOUNTAIN, LTD. has successfully created and supported the most innovative career pathways for job seekers. Our dedicated internal vendor management has a longstanding relationship across diverse industries, ranging from telecom to insurance. In the evolving landscape of employment, MOUNTAIN has relationships with some of the top companies across the nation.

  • 6 month contract role.
  • $25.00 per hour

Responsibilities

  • Provisioning Technician is dedicated to Internet Access / VPN and IP products.
  • The tech is responsible for providing "one call resolution" to customer reported installations. The tech works with customers, local carriers, transport repair organizations as well as other work groups.
  • Respond to customer requested IP address, routing, troubleshooting and coordination for various hours of activation requests. Perform trouble isolation for customers during the initial activation.
  • Perform trouble isolation for customers during the initial activation.
  • Engage other technical assistance teams to assist with trouble resolution and activation of circuits.
  • Understand BGP, EBGP, OSPF, MPLS, static routing, and have a basic understanding of LAN and WAN technology.
  • Works with software and hardware tools to remotely identify and diagnose WAN problems.
  • Resolves complex network problems involving power, network hardware, routers, CSU/DSU, carrier services.

 

Requirements

  • Has ability to understand and isolate physical layer problems.
  • Applies excellent customer service.
  • Understand and apply standard trouble shooting techniques.
  • Demonstrate proficiency with trouble ticketing application as well as other internal tools.
  • Ability to work off hours. Associate degree or 1+ year of related work experience.
  • Knowledge of TCP / IP.
  • Knowledge of routing protocols.
  • Knowledge of VPN principles.
  • Experience with basic commands in Cisco, Juniper and Adtran routers. Understanding of DNS. 1+ year of technical experience on Adtran, Juniper or Cisco routers.
  • CCNA/CCNP preferred.
  • Hours may vary depending on the needs of the business.

 

Thank you for your interest in MOUNTAIN, LTD. For more information, please contact Sharmy Mitchell: sharmy.mitchell@mountainltd.com

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Equal Opportunity

System One is an Equal Opportunity Employer. As required by law, we must record certain information to be made a part of our Affirmative Action Program. We are also asking you to tell us if you have or ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.


Applicants for employment are also invited to participate in the Affirmative Action Program by reporting their status. In extending this invitation you are also advised that: (a) workers (applicants) are under no obligation to respond, but may do so in the future if they choose; (b) responses will remain confidential within the Human Resources Department; and (c) responses will be used only for the necessary information to include in our Affirmative Action Program. We are a company that values diversity. We actively encourage women and minorities to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.


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