Voice Engineer Opening!

Bangor, ME

Job ID: #88311

MOUNTAIN, LTD. has an opening for Voice Engineer in the Bangor, New Gloucester, or Portland, ME area.  Since 1979, MOUNTAIN, LTD. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way and CAD for traditional and wireless telecommunications companies. 

Minimum of five years of relevant technical experience

Voice Engineer is responsible for projects and tasks related to the voice switch network, hosted PBX platform and voice application systems.

Also includes:

– Design, and planning for maintenance, improvements, capacity and upgrades for the relevant systems.

– Executing projects to augment and enhance the network or voice systems.

– Travel to client properties in New England territory and West Virginia is required.

Essential Job Functions:
• Tasks related to evolving the voice network to VOIP and consolidating switching platforms
• Plans, designs, and coordinates augments and rearrangements to the existing voice switch infrastructure, including TDM, SIP, Hosted PBX and periphery systems such as voicemail
• Maintain spares inventory, network redundancy and sufficient capacity for voice switching infrastructure
• Technical assistance and support to other teams for major systems improvements
• Maintains drawings and documentation concerning all MACD activities for the voice network
• Define technical requirements concerning the voice infrastructure
• Assisting numbering inventory and reporting, NPA/NXX updates.
•Work with  IXCs to interconnect with network.
• May assist with complex translations (HPNA, NXX, COS, Prefix, address, orig tables, AMA, LNP, etc.)
• Perform analysis utilizing CDR and call accounting systems
• Knowledge of SIP Signaling and Call Flows
• Knowledge of HPBX platforms
• Responsible for performing central office installation and repair work.
• Manage customer issues 
• Be on an on call rotation and must be able to work over-time and off shift hours.

Knowledge, Skills, and Abilities:
• Knowledge of rural and competitive telephone operations and subscriber services preferred.
•  IP voice systems and SIP preferred
• Experience with equal-access and presubscription process and complex translations
• Experience with Broadsoft and Metaswitch preferred
• Knowledge of industry standards and best common procedures
• Problem solving and troubleshooting skills
• Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
• Ability to follow written and oral instructions.
• Ability to pay close attention to detail and schedules.
• Ability to effectively function as a team player.
• Ability to work nights and weekends when required
• Travel throughout the northeast frequently and occasional travel beyond the northeast required
Must have a valid driver’s license.

Education 

Education: 2 or 4 year technical degree preferred, high school diploma required.

If interested please send your resume to karengreen@mountainltd.com

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Equal Opportunity

System One is an Equal Opportunity Employer. As required by law, we must record certain information to be made a part of our Affirmative Action Program. We are also asking you to tell us if you have or ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.


Applicants for employment are also invited to participate in the Affirmative Action Program by reporting their status. In extending this invitation you are also advised that: (a) workers (applicants) are under no obligation to respond, but may do so in the future if they choose; (b) responses will remain confidential within the Human Resources Department; and (c) responses will be used only for the necessary information to include in our Affirmative Action Program. We are a company that values diversity. We actively encourage women and minorities to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.


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